Technology for your entire retail operation.

Point of Sale — NCR Counterpoint SQL

Counterpoint retail management

Connect checkout with the information behind every sale.

NCR Counterpoint brings point of sale and retail management together, helping your team serve customers while maintaining visibility into products, purchasing, and business performance.

TRCG helps you implement Counterpoint around your operation, with configuration, training, and ongoing support.

• Regular and touchscreen checkout.
• Customer records and purchase history.
• Sales and operational reporting.
• Connected purchasing and inventory workflows.
• Options for e-commerce and other business integrations.

Point of Sale — Heartland Genius

Heartland Genius point of sale

Simplify daily operations. Keep your business moving.

Heartland Genius brings checkout, payments, inventory, and customer management together to help retailers manage their everyday business.

As an approved Heartland Genius dealer, TRCG helps you evaluate the solution, select the right configuration, and plan your implementation around your team’s needs.

• Checkout and payments: Process sales and returns, with support for card payments, contactless payments, and digital wallets.
• Inventory management: Organize your product catalog and track stock levels.
• Customer management: Capture customer information to support service and ongoing relationships.
• Reporting: Review sales and business activity to make informed decisions.
• Hardware options: Choose compatible countertop or handheld equipment around the way you serve customers.

Whether you are opening a store or replacing an existing system, TRCG helps you determine how Genius fits your operation.

Not sure which POS fits your business?

We’ll help you evaluate Counterpoint and Heartland Genius based on your inventory, sales processes, reporting needs, integrations, and plans for growth.

Inventory Management

Know what you have, what is moving, and what to order next.

Inventory decisions affect cash flow, customer service, and profitability. TRCG helps you put Counterpoint’s inventory capabilities to work across your stores, stockrooms, and purchasing processes.

• Track inventory quantities and movement.
• Manage vendors, purchase orders, and receiving.
• Transfer merchandise between locations.
• Support product bundles and specialized inventory needs.
• Use sales and inventory reporting to inform purchasing decisions.

Retail Apps & Integrations

Give your team tools for the work beyond checkout.

Extend your retail systems with TRCG applications and partner integrations that simplify everyday tasks and connect information across your business.

Our tools address order fulfillment, delivery, purchasing, gross margin analysis, driver’s license scanning, and specialized operations such as electronic bound book management.

Partner solutions—including OrderEase, iPaaS.com, and Passport—provide additional ways to connect purchasing, business applications, and accounting.

Cloud Backup & Recovery

Prepare for the interruptions you cannot predict.

Hardware failure, accidental deletion, ransomware, and natural disasters can interrupt operations and put business data at risk.

TRCG helps you establish cloud backup protection for the data and systems your business relies on. We work with you to identify what needs protection and plan for recovery, with backup services provided through Infrascale.

Customization & Enhancements

Make your system fit the way your business works.

Your business has processes that make it your own. TRCG’s development team helps adapt Counterpoint and build additional functionality around specific operational needs.

From focused changes to more involved development, we can help with:

• Screens, menus, and touchscreen layouts.
• Receipts, forms, and reports.
• Specialized workflows and industry requirements.
• Custom applications and system connections.

We work with your team to define the need, evaluate the approach, and develop a practical solution.

POS Hardware

Retail hardware

Equip your team for the demands of daily retail.

The right hardware supports efficient checkout and dependable operations. TRCG helps select, configure, and support equipment suited to your environment and software.

• Touchscreen POS terminals and customer displays.
• Payment devices.
• Fixed and wireless barcode scanners.
• Cash drawers, receipt printers, and label printers.
• Back-office workstations and supporting infrastructure.

We help match hardware to your checkout layout, transaction volume, working environment, and software compatibility. Our retail hardware options include PartnerTech equipment, with selection based on your operation’s needs.

From sourcing and configuration to installation, replacement, and ongoing support, TRCG helps bring the equipment and software together. Whether you need one device or a full system rollout, we plan around how your team works.

A team behind your technology.

TRCG supports your operation beyond installation—with implementation planning, training, troubleshooting, and guidance as your business evolves.

Let’s build a solution around your business.

Tell us about your current systems, daily challenges, and plans for growth.