NCR Customer Connect is the fully integrated, e-mail marketing tool specifically designed for retailers. NCR Customer Connect gives you everything you need to effectively connect with your customers, drive sales, and increase loyalty.

To make reaching customers intuitive and simple, the e-mail tool includes retail specific marketing templates and recurring, targeted campaigns, allowing you to welcome new customers automatically or send a we miss you message to customers who haven’t shopped with you recently. To ensure your messages reach your customers, NCR Customer Connect includes anti-spam checking, bounce management, and social network sharing. And as an extension of NCR CounterPoint, NCR Customer Connect allows closed-loop reporting of sales lift and promotion redemption for each e-mail campaign, as well as analysis of delivery, open, and click rates.

CR Smart Alerts is a real-time notification service that allows you to monitor your business from anywhere.

NCR Smart Alerts provides timely, actionable text and e‑mail alerts that help you reduce fraud, improve operations, and provide better customer service. Smart Alerts can instantly alert you to suspicious activity, including no sales for a specified amount of time, sales over a certain dollar amount, excessive returns or discounts, price overrides that exceed a specified percentage, and over a dozen other common retail inefficiencies.

Get out from behind the counter with NCR CounterPoint Mobile, the mobile retail solution that turns your iPhone, iPod Touch, or iPad into a hand-held CounterPoint workstation. NCR CounterPoint Mobile works over wireless and cellular networks, so it can go anywhere. Look up items and customers, count your inventory, and ring up sales. Process payments securely and print receipts to a Bluetooth or IP printer, or send them to customers via e-mail. And because NCR CounterPoint Mobile integrates with NCR CounterPoint, it updates your customer records, inventory quantities, and sales data instantly.